social housing, expert, ICT consultants, IT consultant, project management services, system reviews, infrastructure, interim management, digital by default, channel shift

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  • Social Housing Expertise

    We are Civica Cx specialists, having been involved in more than 20 implementations - probably more than anyone outside of Civica. We can help in all areas of Cx, including: Project management, Product design and configuration, Planning, Process mapping, Critical Friend, Data migration, Reporting, Training and more. If you are implementing Cx or have been live for some time and would like to know that you are getting the most out of it....give us a call.

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  • Project Success

    Sucessfully delivering a project, large or small, could be said to be as much an art as a science. The need to take care of the logisitcs as well as the people. The most common project failures occur because the people part of the equation lacked focus. The culture of the business must be taken into consideration and a clear stakeholder management plan implemented. At Celestra Consulting, our project management services work hard to bridge the gap and ensure that projects really are successful.

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  • Improving Performance

    There is always room for improving performance; be that of a system, a team or an individual. Celestra Consulting has extensive experience in reviewing and assisting in the implementation of systems of all flavours, from Housing Management to Engineering and almost everything in between. We used to be operational managers or implementers in the types of business we work in and as such we understand the challenges and have created high performing teams many times. Our review and performance services can undoubtedly help you...

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  • ICT Strategy

    Many businesses don't have a written down ICT Strategy and seem to get by, so why is it important to take the next step and put it on paper? An ICT strategy makes a distinct link to the overarching business plan and objectives, thus ensuring that the technology delivers on business need and is not an end unto itself. An ICT strategy also lays the foundations for planning and budgeting for the period the strategy covers. Our Strategic review and planning packages can help turn a good service into a great one.

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Welcome to Celestra Consulting...

Celestra Consulting is a business technology consultancy focussed on improving the way businesses use technology, making it more accessible and useful for staff and customers and helping to improve performance and efficiency.

Our expertise enables genuine business improvement through a range of services, including ICT strategy development, system and performance reviews, design and implementation of new processes or full new systems as well as discrete project management of any software or infrastructure development. We are able to provide both strategic and operational support, any of which can be done from a light touch approach up to provision of interim management. We are also experienced in enabling businesses to shift to a digital service delivery approach, working with clients to develop delivery plans encompassing the full range of stakeholder engagment.

We have particularly strong experience within the Social Housing and charitable sector and are therefore able to meet the specific challenges that these businesses encounter.

Contact us to see how we can help deliver your business objectives.

 

How Can We Help?

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  • Project Management & Support
  • ICT Strategy Development & Planning
  • Performance Improvement & Value for Money
  • Procurement
  • Restructures & Interim Staffing
  • Business Continuity Planning
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